The first day of the kick-off meeting was nearing an end. After a spectacular opening with a Tron Dance show and various workshops, 200 participants from across Europe are sipping aperitifs in the magnificent lobby of the Boscolo hotel when suddenly… somewhere someone begins to sing. A second voice joins in, then a third. Drumbeats. On the parapet of the lobby 60 singers appear and strike up Carl Orff’s “Carmina Burana”. There’s a lot of silent jaw-dropping going on in the audience. Not least by our client Eckart Jaenisch, who had no inkling that this powerful rendition had been planned. It was B&N’s way of saying thank you for five fantastic years’ cooperation. A surprise that went down very well. An awesome kick-off and a party on the last night hard to beat. Or is it? We’ll see…